Last updated: 6/10/2025

At Cortex Chat, we respect your privacy and are committed to protecting your personal information. We understand the importance of keeping your data secure and ensuring it is used responsibly. Your trust is paramount to us, and we strive to handle your information with the utmost care and transparency.

About Cortex Chat Products and Services

Cortex Chat is an AI-powered platform designed to provide intelligent chat experiences and assistance through advanced language models.

Applicability

This Privacy Notice ("Notice") explains Cortex Chat's practices regarding the collection, use, disclosure and processing of your information; the rights and choices you may have with respect to such information; how you may contact us; and how we protect your information when you:

1. Visit Cortex Chat's website and other affiliated websites, such as blogs (collectively our "Sites")
2. Access or use the products, services and any related applications offered by Cortex Chat, engage directly with us, or use third-party partners, products, professional services, or interfaces that employ Cortex Chat's technology, including our web-based platform (collectively, the "Services") as an authorized user
3. Interact with us in any way

Information We Collect

The information that we collect depends on your interaction with us, the choices that you make and the products and features that you use. We may collect or receive information directly from you, such as your name and email address when you sign up for our Services or Marketing Activities.

Information You Provide Directly

We collect the following information directly from you when using our Sites and Services:

1. Contact Information. We collect your contact information when you use, inquire about, or engage in our marketing activities. This information may include your full name and email address.
2. Account Information. We collect information you provide to us to create, update or administer your account on the Sites & Services, such as email and your full name.
3. Chat Conversations. We collect and store your chat conversations and interactions with our AI models to improve our services and provide better assistance.
4. Files and Images. When you upload files or images to our Sites and Services, we may collect and store them for the providing the Services to you.
5. Any Information You Voluntarily Provide to Us. For example, when you provide feedback on your experience with our Services.

How We Use Information

We use your information described in this Notice to provide our Sites and Services. For example, we may use your information in following ways:

1. Service Operations: To operate and administer our Sites and provide, operate, deliver, monitor, and maintain our Services.
2. Support: To provide Customer assistance and technical support.
3. Product Development and Improvement: To improve functionality, quality, user experience, and develop new features.
4. Marketing Activities: To develop and improve our Marketing Activities and personalize your experience.
5. Security: To detect, investigate, prevent, protect against and respond to potential threats and unauthorized access.
6. Legal, Safety and Compliance: To comply with applicable laws and regulations.

How We Retain Your Information

We retain your information for the minimum necessary period to fulfill our legal and contractual obligations, develop our Sites and Services, resolve disputes, enforce our rights, and for legitimate business purposes. When we no longer have an ongoing legitimate business need to process your information, we will either delete or anonymize it.

How To Delete Your Information

To delete your account, please use the in app "Delete Account" button. Confirming this action will delete all of your information from our servers immediately.

How We Disclose Information

We disclose information as necessary to provide the Sites and Services, as required by law, or as part of our business practices. We only disclose information on a need-to-know basis where appropriate safeguards and contractual arrangements are in place.

How We Secure Your Information

We use reasonable and appropriate administrative, technical, and physical safeguards designed to protect the information that we have about you from unauthorized access, use, modification, destruction, loss, alteration and/or disclosure. While we implement these security measures, it is impossible to guarantee absolute security in all situations.

Third-Party Services

Our Sites and Services may contain links to or integrations with other websites or applications not operated or controlled by Cortex Chat. We recommend carefully reviewing the terms and privacy notices of each Third-Party Service prior to use.

Changes to Privacy Policy

Our Privacy Policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically. These changes will be effective immediately on the Users of Cortex Chat. If you do not wish to permit changes in our use of your Personal Information, you must notify us promptly that you wish to deactivate your account with us.

Contact Us

If you have any questions about this Privacy Policy, please contact us atcortex-support@procrastinator.fyi